Operations and efficiency

A lean business is a profitable business, but in our experience companies find an efficient cost base hard to achieve.

Sadly, much of this is due to poor advice from their consultants: solutions which are too generic, cost actions which are not aligned to overall business strategy, or most often clever answers which are impossible to implement or sustain. We have a toolkit of approaches to help clients reduce their cost base, but we know that your business is different, and that ultimately cost reduction has to be led by the business, not by the consultants.

We have particular specialism in:

  • Mass workforce optimisation (call centres, engineers, shop staff, etc.)
  • Footprint optimisation
  • Head office efficiency
  • Facilitated cost reduction – helping every level of an organisation contribute to the solution

A lean business is a profitable business, but in our experience companies find an efficient cost base hard to achieve.